dlogo999.gif (44897 bytes)   Diligent Dingo FAQ

This page is to assist users of the Diligent Dingo Custom Browser and Financial Research Intelligent Agent.

ball13.gif (152 bytes) I've installed the Diligent Dingo, now what do I do?
ball13.gif (152 bytes) I don't like having to click on every message item to read each message.
Is there are better way to navigate the messages?
ball13.gif (152 bytes) How many tickers can I configure in to my portfolio?
ball13.gif (152 bytes) How can I get the DDingo to fetch only new messages and news?
ball13.gif (152 bytes) Can I obtain a current stock Quote?
ball13.gif (152 bytes) Can I reply to message while using the Diligent Dingo?
ball13.gif (152 bytes) Can I print messages, news, charts?
ball13.gif (152 bytes) How do I modify a existing ticker in my portfolio?
ball13.gif (152 bytes) How do I stop scheduled downloads?
ball13.gif (152 bytes) How do I delete current message from my board?
ball13.gif (152 bytes) What is a version sync?
ball13.gif (152 bytes) How do you identify new messages that came in for a thread quickly.
ball13.gif (152 bytes) Can I flag a whole thread as read even if I don't want to read all the msgs? I want to start tracking only the new ones (like SI and Raging bull)
ball13.gif (152 bytes) How can I set the DDingo to grab just the new messages and news every 5 minutes or so and have the computer voice lady tell me I have new messages.
ball13.gif (152 bytes) I've fetched a bunch of message and news.  I don't need them anymore. How do I get rid of them?
ball13.gif (152 bytes) How do I add a non-stock related SI discussion thread?

Any questions unanswered here email them to: support@diligentdingo.com

 

The left and right arrow move up and down the message list, and the
up and down arrows will scroll the message window if the message
is too large to fit in the browser window as it is currently sized.

 

 


ball13.gif (152 bytes) I've installed the Diligent Dingo, now what do I do?

1.  Click Configure Portfolio.
2.  Enter the ticker symbol identifier.
3.  Check what information you would liked fetch for your Due Diligence.  Message, charts, news, etc.
4.  Select the Fetch Mode for this ticker.
5.  Click Add to portfolio.
6.  Click Done.
7.  Select the ticker under Ticker and Fetching Status.
8.  Select the resources that you would liked fetched. These are: Msgs, News, YHCharts, BigCharts, Ticker Research, Market Research
ball13.gif (152 bytes) I don't like having to click on every message item to read each message.
Is there are better way to navigate the messages?


The fastest and easiest way to navigate the messages is by using the keyboard arrow keys.
  1. On the message browser display,  select the ticker/board that you want to read. The DDingo will display the last message you read. If you haven't read any, it will display the oldest unread messages.
  2. The message list should now have focus. (you may need to click on the message list).
  3. You can use the left and right keyboard arrows to move up and down the list. The left arrow will move up and the right arrow down the list.
  4. The up and down arrows will scroll the message content in the message browser section.
  5. This is the best way to navigate the message boards.
ball13.gif (152 bytes) How many tickers can I configure in to my portfolio?

There is no practical limit. The number of tickers configured is only limited by the memory and disk space available on your computer system.
ball13.gif (152 bytes) How can I get the DDingo to fetch only new messages and news?

You need to do nothing. This is the default action of the DDingo.

For example, you add symbol xxx to your portfolio and it has 100 message available. You set the configuration to fetch the most recent 20. This will cause messages 80 to 100 to be fetched.  Time passes. By the time the DDingo does another fetch, xxx now has 117 messages available. Only the newest 17 message will be fetched. The same action applies to news. Only new news items that you have not already fetched will be fetched.

ball13.gif (152 bytes) Can I obtain a current stock Quote with the Diligent Dingo?

1.  Select Ticker Research in the 'Select Viewer' list in the upper left corner.
2.  Select the desired ticker in the ticker list box.
3.  Select one of the quote research pages listed in the Research Item list.

ball13.gif (152 bytes) Can I reply to message while using the Diligent Dingo?

Yes. You can reply to any fetched message by selecting it for display, and then clicking on the 'Reply Msg' button. This action will display the message in your currently configured default browser. You can then follow the procedures for replying provide by the website.
ball13.gif (152 bytes) Can I print messages, news, charts?

Yes, you can print any displayed message, news, chart, ticker research or market research by right clicking on the item in the browser window and selecting the 'Print' option. Note that if you right click on an image, the menu for operations on images will appear. You must right click on any non-image location to be presented with the "Print" menu.

ball13.gif (152 bytes) How do I modify a existing ticker in my portfolio?

1.  Select Configure Portfolio
2.  Select Modify Ticker.  
3.  Select the ticker you want to modify.
4.  From there you can reselect the information you want to obtain.
5.  When finished changing information selections press the Update ticker button.
ball13.gif (152 bytes) How do I stop scheduled downloads?

1.  Select Portfolio Control in the Select Viewer list in the upper left hand corner.
2.  Un-check the check box in the 'Next Scheduled' fetch section labeled 'Scheduled Fetching On'.

You can also disable the scheduled fetching for an individual ticker by setting it to 'Idle' fetching mode.

1.  Select Configure Portfolio.
2.  Select Modify Ticker.
3.  Select the ticker with the schedule you want to stop.
4.  Go to Fetch Mode
5.  Select idle.
6.  Press Update ticker button.
7.  Press Done button when completed.
 

ball13.gif (152 bytes) How do I delete current messages from my board?

Select the pull down menu option 'Configure=>Purge Database'. Use the provided sections to purge messages, news, and the log file. Operation of these purging controls are straight forward.

ball13.gif (152 bytes) What is a version sync?

The version sync is a very important function of the Diligent Dingo. It can be found under then pull down menu 'Configure=>Version Synch' . The Diligent Dingo parsing logic is dependent on the format of the web resources that it fetches. This is especially true of the message board messages. If the format of the web pages changes, this can cause the Diligent Dingo to be unable to parse the web resources correctly. In most of these cases, the Diligent Dingo will simply display the fetched web page without parsing. When this situation occurs an update of the parsing logic will be developed and made available on the www.diligentdingo.com web site a quickly as possible.
ball13.gif (152 bytes) How do you identify new messages that came in for a thread quickly.

When you choose a ticker/board to display, the messages that are prefixed with a "*" character are unread by you. Also the the ticker board list will have the number of unread messages in "()". for example if you see and entry like "xxx - Yahoo(22)" this means that there are 22 unread messages for xxx from the yahoo message boards.

ball13.gif (152 bytes) Can I flag a whole thread as read even if I don't want to read all the msgs? I want to start tracking only the new ones (like SI and Raging bull)

You can 'Mark All Messages As Read" by selecting a ticker/board for display and then click on the toolbar checkmark icon. This will mark all the messages as read. The messages list will be redisplayed and none of the list items will be prefixed with the "*" character. (Hint: If you move your mouse over the buttons a tool tip will appear that describes what the button does). Additionally, you can select 'Unread' from the "Filter:" drop down combo box. This will cause the DDingo to display only the messages that are unread by you.

ball13.gif (152 bytes) How can I set the DDingo to grab just the new messages and news every 5 minutes or so and have the computer voice lady tell me I have new messages.

This can be done by putting the tickers you want to 'monitor' into 'monitor mode'.

  1. Select 'Portfolio' from the main control bar.
  2. Select the ticker you want to 'monitor' by clicking on it.
  3. use the toolbar 'Mode' drop down menu and select 'Set to Monitor'
  4. OR right click the mouse and select 'Set to Monitor'
  5. OR when you are adding the ticker to your portfolio, select the mode 
    to be 'monitor'(this setting can be saved as default)
  6. While still on the portfolio viewer, enter the number of minutes
    to set the monitor period in the "Monitor Fetching - Fetch Period'
    input box in the lower right frame.
  7. Click on the check box "Monitor Fetching On". The Monitor Fetching
    frame will then contain the time of the next monitor fetch.
  8. When the monitor period expires, the DDingo will fetch any new
    news and messages for all of the tickers in 'monitor' mode.
    If it takes longer than the monitor period to fetch all of the
    new news and messages, I think that it will start the next fetch
    immediately.

    You can have both monitor fetching enabled and scheduled fetching enabled at the same time. The schedule fetch will fetch all tickers in scheduled and monitor mode. The scheduled fetches news, messages, charts, ticker research and market research.
ball13.gif (152 bytes) I've fetched a bunch of message and news.  I don't need them anymore. How do I get rid of them?

Both the news and message views have a toolbar button that has a drop down menu for purging. In both cases, the menu will let you purge the current item, purge all the read items, or display the purge menu. The purge menu provide full control of deleting messages from all of the message boards, news items, and even the DDingo log message table.

When the users submits a purge action, any message or news that has been marked as an 'Archived' item will not be purged.
To purge an archived item, you can turn off the archive flag, or select the 'Archive override' option on the purge menu.

ball13.gif (152 bytes) How do I add a non-stock related SI discussion thread?
  1. click on the 'Portfolio' bar in the left hand list.  it will display submenus items of
    - Config Portfolio
    - Config SI
    - Config Schedule
    - Version Synch
  2. Click on the 'Config SI' item. This will bring up the 'Add SI thread wizard'
  3. In the 'SI Subject Search' input box enter the text that you want to find SI threads for. For example 'Wit IPO'
  4. Click on the 'Search for Above Subject' button just below the input box.
  5. The list box below will contain the results of the search of SI for threads that have 'Wit IPO' in them. In this case it will return two threads. Each row in the list box contains the SI thread id, the thread subject title and the number of available message in the thread. The first thread listed has 0 messages in the thread, so you would not want to select it.
  6. Click on the second item in the list box. When you do this, the text boxes below it will be filled out with the information for the selected thread. The DDingo creates a name that this thread will be identified as in your DDingo portfolio. In this case it is 'WitIPO276'. You can rename this to anything you like up to nine characters.
  7. You can then enter the number of messages that you would like to fetch in the input box labeled '# Messages to Fetch'. This is defaulted to 64. If you configure more message to fetch than are available, the DDingo will simply fetch all of them.
  8. Click on the 'Add to portfolio' Button. When you do this, the status bar on the bottom of the dialog will say  "Wit IPO has been added to the database"
  9. You can then go back to the top of the form and enter another
    text string to search the SI treads for, and repeat the steps.
  10. Remember that if there is more than one thread available, you need to select which one you want. If you want more than one thread on a subject, after clicking on the 'Add to portfolio' button, select the other thread/s that you want out of the list.
  11. When you are done adding SI threads click the 'Done' button.
  12. Back on the main form all of the threads that you added will be  listed in the 'Portfolio Ticker List'. Click the check box of the tickers that you want to fetch, then in the 'Select Resources' list, check 'Msgs'.
  13. Click on the 'Start Fetching' Button. The fetching of the selected tickers will start.
  14. To view the fetched messages click on the 'Messages' button and you can follow the instructions I sent before to view the
    messages.